Rolling up subtasks into issues using Tempo

We are new to JIRA and Tempo and have a question about rolling up estimates using JIRA and Tempo Time Reporting. The scenario is this:
Issue 1
Subtask 1
Subtask 2
Subtask 3
Issue 2
Subtask 1
Subtask 2

We need the ability to estimate each subtask in an issue and have those estimates roll up to the issue. And when we enter time on any subtask, we want the time entered to reduce the amount of remaining estimate on the subtask, and in turn adjust the remaining time on the issue. So far with Tempo, it seems like the issue is ignored and everything rolls up to the project level. Because of the way we bill time both internally and externally to our customers, the billable unit of work is the issue and the granularity of the work is the subtask. It's nice to know what the total hours are on a project but the customer is far more concerned with the individual issue. Have we discovered a limitation with Tempo, or are we just not understanding how this all works? Any advice or help you can provide would be appreciated. Thank you.

2 answers

Hello Tom,

Have you got a response to your answer elsewhere? I am interested in the scenario you described, if it is achievable with tempo.

Hello Yousef,

Unfortunately I have not received an answer and it doesn't seem possible to do this in Tempo. We are currently looking at other solutions that better fit our business model.

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