Role of system administrator

Hello,

What is the role of system administrator in my on demand instance of jira?

How can I change its access credentials or how can I log into the system as a sys admin?

Thank You,

3 answers

1 accepted

1 votes
Renjith Pillai Community Champion Jan 21, 2013

No role. You can't login a sysadmin. It is protected an only Atlassian accesses it.

So how do I add my user to Global Admin Group?

How do I perform Imports into my instance? or manage the Global permissions?

Renjith Pillai Community Champion Jan 21, 2013

You can't. You are not allowed in OnDemand. There are restrictions are described here https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand

To be clear, OnDemand has a few extra tools that normal (non-system) administrators can use to do some of this work. For example, there is a different import tool. Global permissions (aside from the "JIRA System Administrators" permission) can still be configured as normal.

hi.

you will need to create a new group i.e. jira-system-administrators.

put your user in that group

edit global permissions and choose this group to have "Jira System Administrator" Permission

i deleted my answer...didn't knew that onDemand differs in that case :)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,007 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot