Trying to eliminate JIRA SD application access for all my users in preparation for the upcoming license changes, as we have no need for the Service Desk licensing. When I am in the User Management section, and am looking at the list of users in the JIRA Service Desk tab, I can revoke SD from a user, but when I do that, it also revokes Software.
How do I revoke SD and only SD from my users without impacting the Software application access?
John, are you saying that if you uncheck the JSD box that the JSW checkbox clears? I'm on cloud and am not seeing this be the case. Assuming the answer is yes, can you recheck the JSW box successfully?
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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