Review integration with crucible not working


We're having trouble with the integration between our Jira issues and reviews in crucible

We have created Application links between the products with no errors - the "source" tab also works, but the reviews tab under a issue results in a error in crucible: crucible/var/log/atlassian-fisheye-<date.log>:

2013-05-17 12:06:55,606 WARN  [btpool0-491 ] TrustedApplicationFilterAuthenticator-authenticate - Failed to login trusted application: jira:10699348 due to bad URL signature.
2013-05-17 12:06:55,606 ERROR [btpool0-491 ] com.atlassian.fisheye.trustedapplications.FisheyeAuthenticationListener FisheyeAuthenticationListener-authenticationError - Error handling trusted applications authentication attempt:BAD_SIGNATURE;      Bad signature for URL: {0};     [";expand=changesets%5B-100:-1%5D"]

We have tried various combinations of Trusted Application and OAuth mecanisms without luck

We have also entered "" and the machines local ip in trusted IP Patterns

Thank you

3 answers

1 accepted

1 votes

According to the error, there is some problem with your current settings. Try deleting and re-creating the Application Link (Trusted Application only) without any configuration for IP/URL patterns.

From the support case, we found out that FishEye has proxy settings in config.xml which is redirecting the request and causing the bad URL signature.

Removing the proxy settings and create the Application Link through localhost fix the problem.


Jira: v5.2.10

Crucible+fisheye: v2.10.4


We have tried that a couple of times, both with only Trusted Application and OAuth seperatly and theses two together.

I have a case active in your support system also

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,755 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot