Results differences between filter API-JIRA and self hosted JIRA with JQL Edited

Dear JIRA admin support,

We have some issues with API filter results and the result using JIRA :

We have 9 tickets in whole our our self hosted JIRA Projects. Filtering the tickets by jql=project=MY_PROJECT&createdDate<"2017-05-01" It returns 3 results. The filter works and show the expected results.
Then, using the same request on API.. we have 9 ticket as results.

Hope to hearing from you soon,


1 answer

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Hi Roland - this isn't the way to contact support. This is a community forum so people on here are mostly users like you and me.

The link to contact Atlassian support is:

However, I think I can resolve your problem:

Use 'AND' instead of '&' before createdDate. Also you can omit the quotes around the date.

So you need:

jql=project=MY_PROJECT AND createdDate < 2017-05-01



Here's an example which works with Atlassian's public JIRA:

The un url-encoded version is: AND createdDate < 2007-05-01


Thank you for your reactivity.
You are right, It works now.

Sam Hall Community Champion May 10, 2017

Hi Roland - No problem. If my answer solved your issue, then please consider accepting it a the solution here. Doing so helps other people in the community find the right answer if they are facing the same problem.

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