This question is in reference to Atlassian Documentation: Managing access to your service desk
We need to restrict certain service desk portals so that only specific external users will be ale to submit issues as well as seeing the issues posted. That is, if you are a non authorized external user, there is nothing you can see or do in the portal. Can Service Desk work this way.
Can external users see other users issues within the same service desk project (i.e. a key user who overviews general support for this external customer who is using the portal)
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG