This question is in reference to Atlassian Documentation: Managing access to your service desk
We need to restrict certain service desk portals so that only specific external users will be ale to submit issues as well as seeing the issues posted. That is, if you are a non authorized external user, there is nothing you can see or do in the portal. Can Service Desk work this way.
Can external users see other users issues within the same service desk project (i.e. a key user who overviews general support for this external customer who is using the portal)
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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