Hi everyone,
I'm trying to use ScriptRunner to restrict who is available to assign as reporter for certain project roles in a service desk.
Either of these two scenarios would be fine for me:
1) No users is shown in the autocomplete section
2) Only users who met a certain criteria are shown
I'm experimenting with behaviors which seems to be able to restrict the field "reporter" for both in-line and on edit views.
However, would a "behavior" also work for the section called "raise a request on behalf of" in the raise a request section?
And would I need to write a custom script to achieve this?
Hi @Silas Alexander Lykke Rosenskjold,
As per Behaviours with Service Desk, Behaviours should work on JSM as well.
Have you tried the same script on the JSM? If yes, what the logs show? Any DEBUG logging to understand what is going on?
Thanks,
Moga
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