How can I restrict customers access to a specific portal. Right now all the customers have access to all the portal created under Service Desk. How can I keep Public facing portals and internal portals in the same install ?
You can set your service desk as restrict and manually invite users who you want to be access it. Please find the doc: https://confluence.atlassian.com/servicedesk022/setting-up-service-desks-for-your-projects/opening-up-or-restricting-access-to-your-service-desk
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