Restrict articles on search bar in customer portal

I'm using JIRA Service desk Cloud and Confluence Cloud as a KB. 

I'd like to restrict the main search bar in the customer portal by labels, similar to the mechanism to restrict the search while filling in the request form. 

In the confluence space which the customer portal is using, we have articles which shouldn't pop up as a suggestion in the main search bar on the customer portal. 

As an alternative, can we restrict certain pages on confluence for the customers which are registered in JIRA service desk?

Thanks in advance. 

1 answer

1 accepted

8 votes
Accepted answer

Hi @Steef Burghouts,

You can restrict pages in confluence to be accessible only to a group of people and in your case you can set the restriction for service-desk-users group for JIRA Service Desk or to services-desk-agents for JIRA 6 and earlier.

Thanks @Georges MOUBARAK [Infosysta], that helped!

You're most welcome @Steef Burghouts

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