We have ondemand JIRA that we use to manage different products of ours under different JIRA project. We've recently had a requirement on one of the products to allow it's users to open issues through JIRA. We've configured the security and roles to allow for that.
We have different issues types that are available to our JIRA users. But for public we want to restrict them to be able to open only two types of issues (bugs, enhancements). Besides this we may also want to hide some fields from them. We explored the field security plugin as well but it doesn't work with ondemand version.
Restrict issue typer per user isn't a feature offered by Atlassian Cloud. As per verified on Restricting issue creation of certain types based on user project role / group, all available workarounds are only applicable for JIRA Server.
Thanks and regards,
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs