I had a JIRA OnDemand trial instance, with a non-optimal URL. So, when I decided to go for it, I made a backup (zipped xml files; activeobjects.xml and entities.xml), terminated the trial and made a new instance with the desired URL name.
But when I try to restore the backup with JIRA import, after uploading the zip file to the webdav directory, it fails with the message "This archive doesn't contains any valid JIRA Export file".
Was I wrong assuming the backup would be importable?
Is there any way to restore the back I have into the new OnDemand instance?
This link states that a backup from OnDemand can be used on a local instance. I am not sure why your backup is failing. I know that in order to perform a backup/restore the JIRA instance must be the same version. Check if your instance is the same version as OnDemand. The JIRA web page footer usally displays the verion info.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot