Restore to JIRA software7.6, but missing workflow applied onto issues

When I check workflow, get the following info inside an instance by JIRA Software7.6 which I restore xml onto:

Generated by JIRA Software version 7.3.0-DAILY20170209142941. This workflow scheme is managed internally by JIRA Software. Do not manually modify this workflow scheme.

also, this workflow used by 10 projects.

However, I cannot see 'transaction' buttons at all if I view any issue.  What would be the reason not getting 'action buttons', please ?

perhaps, the user setup not restored correctly ?  Please advise. 

1 answer

Hi Quan,

There are two possible solutions for this.  The least involved one is found in Unable to transition issue after upgrade plugin:


Try moving the issue to a new project or issue type, then moving it back.


Use the Database Integrity Checker and fix any issue shown

The second method to resolve this requires database access.  If you're unable to resolve the issue using the information in Unable to transition issue after upgrade plugin please follow the steps in Workflow transition button disappeared from the issue view page.

Let me know the results.



thank you, I will let you know the results. 

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