Restore to JIRA software7.6, but missing workflow applied onto issues

When I check workflow, get the following info inside an instance by JIRA Software7.6 which I restore xml onto:

Generated by JIRA Software version 7.3.0-DAILY20170209142941. This workflow scheme is managed internally by JIRA Software. Do not manually modify this workflow scheme.

also, this workflow used by 10 projects.

However, I cannot see 'transaction' buttons at all if I view any issue.  What would be the reason not getting 'action buttons', please ?

perhaps, the user setup not restored correctly ?  Please advise. 

1 answer

This widget could not be displayed.

Hi Quan,

There are two possible solutions for this.  The least involved one is found in Unable to transition issue after upgrade plugin:

Workaround

Try moving the issue to a new project or issue type, then moving it back.

Resolution

Use the Database Integrity Checker and fix any issue shown

The second method to resolve this requires database access.  If you're unable to resolve the issue using the information in Unable to transition issue after upgrade plugin please follow the steps in Workflow transition button disappeared from the issue view page.

Let me know the results.

Cheers,

Branden

thank you, I will let you know the results. 

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 12 hours ago in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

39 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you