Restore lost Jira

iEvgenPodkorytov September 26, 2016

Hi!

some time I did not use and did not pay, how to restore access and pay?

https://ivolve.atlassian.net

1 answer

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 26, 2016

You can re-activate a dead Cloud account by paying before it expires.  But that time-limit is not long, if you've left is past expiry, it's been deleted completely, and there's nothing you can recover.

How long was "some time"?

iEvgenPodkorytov September 27, 2016

Hi, Nic!

So long ... 3 month.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 27, 2016

I don't believe that a system that old can be recovered.

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