Restart activity details not appearing in the atlassian-jira log file and access_log.2014-05-12

HI Expert,

Yesterday(12/05/14) I have restarted the Jira but I didn't find restart activity in in the atlassian-jira log file and access_log.2014-05-12.

Could you please tell why restart activity details are not available in both log files?

Thanks
Mohin

1 answer

0 vote

How did you do the restart? Did you check that it really had stopped and started?

I have restarted the Jira using the following way-

  1. Go to Services (Start -> Administrative Tools -> Services)
  2. Choose Attlassian JIRA service
  3. Press Stop link; Once it is stopped make actions needed and next press Start link.
  4. If the Service does not stop normally, open Windows Task manager and just kill tomcat7.exe process - > refresh services list and start Atlassian JIRA service from services console

Right. How did you check it had stopped after steps 3 and 4?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

46 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you