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Responding to a Jira notification adds attachments

Derek Crawford
Derek Crawford October 15, 2021

Is there something I can do as an admin to change the behavior of replying of Jira notifications?  Every time someone responds via email, Jira attaches logos/pics in everyone's signatures.

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Walter Buggenhout
Walter Buggenhout
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October 17, 2021

Hi @Derek Crawford,

You are very rightfully referring to a well-known issue, that is captured in JSDCLOUD-5878.

The good news there is that a fix appears to be currently in development and is expected to be released somewhere during Q4 2021.

I recommend you to watch that ticket for further updates. 

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Lacey Kennedy
Lacey Kennedy November 2, 2021

@Lisa Alessandro this might be the issue we are having as well. 

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