Resolve issues

I am trying to use JIRA.

When I resolve or close issues, there are only few choices which are related to only bug. For instance,

Fixed, won't fix, duplicate, incomplete, cannot reproduce.

Can we make other choice for resolving issues such as done, complete....?

2 answers

Hey Yoon,

Those choices when you reslove/close issues are called 'Resolutions', you can add you own resolutoins via JIRA Administrators > Issues > Resolutions. It requires for the JIRA administrator permission.

More details:


If you've added new resolutions you can limit the ones you want to be displayed via workflow transition properties like:

jira.field.resolution.include = 1,2,3,4,8 (IDs of the resolution)

Cheers Christian

Or you can exclude resolutions via the jira.field.resolution.exclude parameter (same syntax)!

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

172 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you