Resolve issues

I am trying to use JIRA.

When I resolve or close issues, there are only few choices which are related to only bug. For instance,

Fixed, won't fix, duplicate, incomplete, cannot reproduce.

Can we make other choice for resolving issues such as done, complete....?

2 answers

Hey Yoon,

Those choices when you reslove/close issues are called 'Resolutions', you can add you own resolutoins via JIRA Administrators > Issues > Resolutions. It requires for the JIRA administrator permission.

More details:


If you've added new resolutions you can limit the ones you want to be displayed via workflow transition properties like:

jira.field.resolution.include = 1,2,3,4,8 (IDs of the resolution)

Cheers Christian

Or you can exclude resolutions via the jira.field.resolution.exclude parameter (same syntax)!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,063 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot