Resolve issue screen for QA


For QA resolve issue screen is not visible.

By default developers having permission to resolve the issue.

I have updated default permission schemes ---> Permissions-->Resolve Issues

and added permission to tester using group,single user and project roles still it is not displaying Resolve screen for Tester.

How can I update it?

1 answer

0 votes

Hello Nilophar,

Some things that I recommend you to check:

  • is the workflow with this screen published or just still as draft?
  • are you restricting this transition to specific users, upon using validators?
  • is the Screen Scheme properly associated with your project?


Arthur Gonçalves

Hello Arthur,

workflow with this screen published.

Will you please elaborarte rmaining two points?



Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,756 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot