Resolve date is not reflecting

[Deleted user]

I've create a new issue type for a specific project. After creating the workflow, whenever the tickets were set to Resolved (Done) status, the resolved date is not reflecting. Any idea?

[Jack Brickey · Accepted solution]

You need to be sure that you’re setting the Resolution field when moving issues to done. You can either do this automatically via a post function in your workflow or if you want the user to select the value of the resolution then you can add a screen that will pop up when the user is moving in the issue to done. There are a ton of posts in the community about this so you may want to do a little bit of searching to find the details.