Resolution date is not set

KPAH
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March 13, 2013

I have two issues and a custom workflow.

I added the system Resolved status to it, and then put the issue in this status. The activity log for this issue now states

xxx resolved issue.

For the other issue, I just edited the Resolution field to Fixed.

xxx changed Resolution to 'Fixed'.

The problem is, the resolution date doesn't appear in the dates section of the issue card. Moreover,

I checked the MS Sql database - the RESOLUTIONDATE field is empty for thise two issues.

What am I missing?

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KPAH
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March 13, 2013

OK, I figured it out. You have to add post-function to the transition to fire up Issue Resolved and set resolution field.

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codelab expert
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March 13, 2013

The resolution date is only set when set the issue status to 'resolved'. Only changing resolution will not set the resolved date. Try it with reindexing!

KPAH
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March 13, 2013

is there a resolution event the satus should fire up?

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