Hello everyone,

We tried to import a backup from a Jira server version to an OnDeman version and now the Administration options have dissapeared from the menu: http://prntscr.com/45k2ra

I need to run a re-index and I'm not able to do so. Is there a way to have Jira back at how it used to be before I did that import that seems to have corrupted everything? Like reset to default settings?

Thanks in advance,

1 answer

0 votes
Mauro Badii Atlassian Team Jul 23, 2014

Hi Constanza,

Reindex can be done from the admin section. That probably solves the issue without rolling back.

I suggest contacting support.atlassian.com for these kind of requests as they have access to the instance and can see what is wrong.

Cheers,
Mauro

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,692 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you