Hello everyone,

We tried to import a backup from a Jira server version to an OnDeman version and now the Administration options have dissapeared from the menu: http://prntscr.com/45k2ra

I need to run a re-index and I'm not able to do so. Is there a way to have Jira back at how it used to be before I did that import that seems to have corrupted everything? Like reset to default settings?

Thanks in advance,

1 answer

0 votes
Mauro Badii Atlassian Team Jul 23, 2014

Hi Constanza,

Reindex can be done from the admin section. That probably solves the issue without rolling back.

I suggest contacting support.atlassian.com for these kind of requests as they have access to the instance and can see what is wrong.


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