Hello everyone,

We tried to import a backup from a Jira server version to an OnDeman version and now the Administration options have dissapeared from the menu: http://prntscr.com/45k2ra

I need to run a re-index and I'm not able to do so. Is there a way to have Jira back at how it used to be before I did that import that seems to have corrupted everything? Like reset to default settings?

Thanks in advance,

1 answer

Hi Constanza,

Reindex can be done from the admin section. That probably solves the issue without rolling back.

I suggest contacting support.atlassian.com for these kind of requests as they have access to the instance and can see what is wrong.

Cheers,
Mauro

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

729 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you