Reset password screen broken for firefox

[Ian Channing]

The page to reset the password appears to be broken in Firefox v35.0 but works in Chrome.

Reset password link (I've removed the token): https://konsulting.atlassian.net/admin/users/resetpassword/32769/xxx?username=ian

Screenshot of what I'm seeing:

Atlassian-Jira-User management.png

I've tried deleting all cache and cookies, but it didn't help. From Firebug I'm getting the following javascript errors:

ReferenceError: AJS is not defined
https://konsulting.atlassian.net/admin/users/resetpassword/32769/7814b36fa4c54754fa9953cbd8831544eecee395?username=ian
Line 1

ReferenceError: AJS is not defined
https://konsulting.atlassian.net/admin/um/js/admin-chrome.js?version=3.4.0-142
Line 9

ReferenceError: AJS is not defined
https://konsulting.atlassian.net/admin/um/js/atlassian-analytics-all.js?version=3.46
Line 2

ReferenceError: AJS is not defined
https://konsulting.atlassian.net/admin/um/js/user-management-i18n.js?version=3.4.0-142
Line 1

ReferenceError: AJS is not defined
https://konsulting.atlassian.net/admin/um/js/user-management.js?version=3.4.0-142
Line 24

[Paulo Henning [Atlassian] · Accepted solution]

Ian, 

I can see by your print screen that you are using the privative mode on Firefox, can you try to access without this feature and also disable the plugins ?

If this procedure fails, take a look here:  https://confluence.atlassian.com/display/JIRAKB/Browser+Troubleshooting+Guide

[Ian Channing]

Gaah was the Privacy Badger plugin

[Paulo Henning [Atlassian]]

Hello Ian Channing,

Please, try to clean up your cache from your Firefox browser.

[Ian Channing]

Hi Paul, Thanks for the reply. I've tried deleting all cache and cookies, but it didn't help. From Firebug I'm getting the a bunch of javascript errors - I've added them to the question.