Required Field Not Appearing after I selected none Edited


I have some custom dropdowns, which I didn't select to be required fields. I accidentally selected "none" on two of them and now they've disappeared from the ticket. I've since gone in and made those dropdowns required fields meaning I can't do it again! 

Anyone got any idea how I can get the dropdown back on the two tickets that I selected none on? 


On the "where is my field" section I get this info but I don't know how to set the value as it's not appearing?!

Field value

The field 'Requirement Size' does not have value for issue DITS-2 and will not be displayed on the view issue page. Set value for that field so that it shows up.



2 answers

1 accepted

I solved this by clicking Admin->Add field and then searching for my field. 

Found this article gave me a helping hand!!

0 votes
Alexey Matveev Community Champion Nov 27, 2017


A field will not appear on the view screen if it has no value. That is how Jira works. You need to set a value for it in the Edit screen.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,755 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot