Require time spent for certain projects on resolution screen

I'm trying to figure out how I can force users on particular projects to log their work when they resolve an issue, but I don't want to force this constraint on the entire company. Is such a thing possible? If so, how?

2 answers

You could potentially use a custom workflow in that project with a transition that includes a resolution screen that prompts them to fill in time (if you don't already have one) and a condition/validator to not let them continue unless the field on the 'screen' is completed. I haven't done this with the time field, but I have done it with other fields.

This would require configuration adjustments to create the screen you want to show for the transition (if you don't already have one), to copy/update the workflow to inculde the screen and transition rules, then to create a new workflow scheme to inculde the new workflow, then to associate the workflow scheme with the project(s) you want to change.

0 votes

I think this will depend on whether or not those are specific users. You would use your workflow to designate the transition based on the user.

I think you would create 2 distinct groups to house the users; those that have to enter time and those that do not, so that you can now have 2 distinct workflow transitions. The first workflow transition will have a condition that only users who do not have to enter time can execute it, and the second will have a condition that only users that do have to enter time can execute it; the latter will have the validator on the time spent field and it's own resolution screen.

I haven't tried this, but in theory this should accomplish what you're looking for.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,533 views 15 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you