Require Fields only on specific screen and show them in normal ticket view

I have the use case that we have a Workflow where employees muss fill out specific fields in every step. The fields are Validated and are only present on a specific screen which is used if the transition is triggered. It Works, the fields are Validated, but they are not shown in the normal ticket view. Is there a solution to extend the normal view after every transition?

Thanks!

Simon

3 answers

1 accepted

0 votes
Accepted answer
Joseph Pitt Community Champion Jul 29, 2014

You need to add them to the view screen. Empty fields don't appear so they will appear as they are filled in. If you don't already have a separate view screen you'll need to create a screen scheme with one.

Thx Joe for the hint. But that does not fit our needs perfectly.

Is there a way to create different views for different steps of the workflow? Because the Workflow has 45 Steps and about 150 fields are added and validatet during the process. Is it enough to create a screen that has all fields which are added during the workflow and they will appear in the view, every time we add a field?

0 votes
Joseph Pitt Community Champion Jul 29, 2014

JIRA only shows fields with data so unless you put in default values, the fields won't appear in the summary until someone puts data in. So the number of fields displayed will increase as you go through the workflow and adding values which, in essence, gives you a different view for each step

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,952 views 19 22
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you