Request to change my email address in my JIRA account

Nachiyar M February 18, 2021

Hello Team, 

Existing JIRA account: trio220720166@gmail.com

Account to be linked: nachiyar@trioangle.com

When I try to change email under the email option from my existing JIRA account it says Pending verification with the below message.
We just need you to check your email nachiyar@trioangle.com and confirm your password to verify it’s you and complete the update.

But in the email, it says as below 
Your email change request could not be processed because nachiyar@trioangle.com is already associated with another Atlassian account.

I would request you to help me change my email from trio220720166@gmail.com to nachiyar@trioangle.com as soon as possible. 

Thanks! 

1 answer

0 votes
Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 18, 2021

@Monique vdB  I know this one is yours. You are the expert when it comes to this request.

Your assistance is needed. Thank you Mo!

Nachiyar M February 22, 2021

Hello Team, 

Good day to you! 

Please help with solutions as earliest as possible. 

Thanks! 

Nachiyar M March 4, 2021

Hello @Monique vdB 

Good day to you! 

Please help with solutions as earliest as possible. 

Thanks! 

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