Reports - Download all fields not working & Columns are Duplicated

I have used the report download into Excel with all fields for months now. Today when I used it, not all of the fields get downloaded (Epic Link, most importantly) & columns headers are duplicated so you don't know which one is accurate.

Screen shot of duplicate column names.  

2 answers

You might want to change the export type to the HTML version. It seems to work better.

You are correct. The HTML All Fields version works however, I need the data in an Excel format. I don't think HTML can be converted into Excel?!

Actually - yes it can, I do it all the time. Try this...

  1. Save the file somewhere.
  2. Do an "Open with..." and choose Excel
  3. Then save as an excel sheet
  4. DONE!      smile

Thanks for the tip. My problem is that Excel is not an option to open the file with as I use Office 365 (web version). I guess you have to have Excel downloaded on your PC in order for it to be an option?!


Ok, not a problem, just copy the file to your one-drive and open it from there.

And yes, I downloaded Excel, I thought that was an option for everyone with Office 365.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,172 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you