Reporting Issue

Hi All,

We have task and sub task created in the JIRA and trying to pull the work log which is already present in the issue type. We are able to pull the report without any issues for all the users except one. We are able to see the user on roles even on issue type .User is able to update the time spent in the ticket but when we pull the report in the JIRA we are getting empty report.

4 answers

0 votes
Boris Berenberg Community Champion Jun 16, 2015

Are you using any add-on for time tracking?

No we are not using any addons

No we are not using any add on, more over we are able to pull report of other except only one particular user.

0 votes
Boris Berenberg Community Champion Jun 23, 2015

It may be worth opening a support ticket if it is only happening to one user. https://support.atlassian.com/

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Jira

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,095 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you