I have a jira-user who is not receiving an issue created notification when he reports an issue, I can see a notification queued in mail queue but the user receives no notification. He does get an issue updated notification.
I have the same issue. The issue is not with "own changes" either. The Reporter is listed to get notifications on all of the notification scheme operations.
I can only get the reporter to receive notifications if the reporter opens the request themselves.
Need help. Thanks
Learn how to use two new reports for next-gen projects in Jira Cloud: Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events