Reporter is not logged in user

We have a project where when issues are created in the project the Reporter is not the logged in user but we can't see why this would be the case. There are no transitions/actions being recorded.

They are not the component lead but need some ideas on where else to look.


2 answers

0 votes
Mahesh S Community Champion Nov 28, 2016
  1. Check the Create step post function in workflow, whether you set the Reporter value or not.
  2. Check the description of Reporter in Field Configuration, whether any javascript is present.
  3. Check the issue history, if it is getting updated by some other means immediately after you create the issue.


0 votes

You may even have the most simple case - the reporter is a field on the screen, the user entering the issue has "modify reporter" permission, and they're selecting a user other than themselves.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,003 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot