We are experiencing this issue again (JSP-115776). Issue Created event in notification scheme should notify the Reporter and all members of a Group. Group members receive the notifications, but Reporter doesn t. If we remove the user group, nobody receive notifications at all (even members of the removed group, so it is not Jira user related). On Issue Commented, Resolved, etc, Reporters receive the notifications normally, this issue only affects the Issue Created event.
Any ideas will be be very apreciated :)
Thank you in advance,
Pablo da Silva
Technical Functional Analyst
Perhaps one of the following configuration could be the culprit of our concern here:
- My Changes settings in the Reporter profile page. Kindly ensure that My Changes option is configured to 'Notify Me'
- Check the permission scheme, ensure that the Reporter is included in the Issue Created action
The following configuration is less likely to be related to our issue here:
- Check the Create Issue transition, make sure that there's a Post Function to fire Issue Created event
- And also, ensure that the Reporter have permission to access the issue (Permission Scheme, Issue Security Level)
Hope it helps!
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs