Report on duration issue is blocked

We are using the flagging an issue feature to mark issues as being blocked in JIRA Software Server v7.4.3.  We would like to provide reporting on the duration an issue was flagged.  Is there a way to do this?

1 answer

1 accepted

0 vote
Micky Caritte Community Champion Jan 04, 2018

Hi Eleanor,

The quick answer is "not out of the box", monitoring a specific field update is pretty hard with no development or plugin. That being said, the database stores all changes in issues so you can retrieve (via the REST API or direct database) that history and report on it using EazyBI for instance.

Hope this helps!

That's what my expectation was.  Our reporting needs are growing so looking at reporting add-ons is probably a best option.

Micky Caritte Community Champion Jan 04, 2018

All right, you might check this topic as answered then (or wait for other inputs :) ).

EazyBI is not that simple to step in but is very powerful and greatly supported. Would definitely recommend you to try it out :)

Cheers

 

Hi,

indeed, using the eazyBI Jira addon, you can analyze data based on different Jira custom fields, including Flagged issues (also, to calculate duration how long issue was flagged using custom calculations in eazyBI). 

Feel free to contact support@eazybi.com if you've decided to give eazyBI a try and need our help to ramp-up (and start creating custom calculations)!

 

Ilze / support@eazyBI.com

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

767 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you