We are using the flagging an issue feature to mark issues as being blocked in JIRA Software Server v7.4.3. We would like to provide reporting on the duration an issue was flagged. Is there a way to do this?
The quick answer is "not out of the box", monitoring a specific field update is pretty hard with no development or plugin. That being said, the database stores all changes in issues so you can retrieve (via the REST API or direct database) that history and report on it using EazyBI for instance.
Hope this helps!
indeed, using the eazyBI Jira addon, you can analyze data based on different Jira custom fields, including Flagged issues (also, to calculate duration how long issue was flagged using custom calculations in eazyBI).
Feel free to contact email@example.com if you've decided to give eazyBI a try and need our help to ramp-up (and start creating custom calculations)!
Ilze / support@eazyBI.com
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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