Hi,
I am working on a migration from one org to another and Post-migration we will be connecting to a different Azure AD using Atlassian Guard.
Ex: let's say the Source domain email is first.name@domain1.com and the target email domain is first.name@domain2.com.
I want to know if is there a way we can change the email domain for all the migrated users to first.name@domain2.com without impacting the issue history.
Thanks & Regards
Bhaskar
Hello, @Bhaskar Wunnava
Change of emails on the user record does not affect issue history.
In general, my advice: get a Atlassian Solution Partner involved, and the actual outage for the change can be as small as 15min.
If you want to do it yourself, yes, it's very much possible, but there is a sequence of steps you need to take:
If you need any more help - feel free to reach out to us, TechTime Initiative Group, a Platinum Atlassian Solution Partner in New Zealand and Australia, via 24x7 support chat on the website or directly through our Service Desk.
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