Get product advice from experts

Ask a question →

Join a community group

Find a group →

Advance your career with learning paths

Take a free class →

Earn badges and rewards

Connect and share ideas at events

See the calendar →

Community
Products
Jira Software
Questions
Replace the current administrator user

Replace the current administrator user

In a JIRA cloud version, how can I replace the current administrator user (email) with another one for the same license?

2 answers

1 vote

Add the new admin account, then log in as it and remove the old one. All from the user management section.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Thanks!

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Reply

0 votes

When you create the new JIRA administrator account (before deleting the old one) do not you consume another license?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Adding anyone new that can access JIRA is going to take up a spot in your license tier. However, if you are removing the other admin then you will break even.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Thanks

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Reply

Suggest an answer

Log in or Sign up to answer

Was this helpful?

Thanks!

TAGS

Community showcase