I recommend using the Transition Count Field, part of JIRA Misc Custom Fields
Take the ID of your reopen transition and that way you will be able to count how many times each tickets has been reopened.
Hello, Peter, thanks for your reply, I need to get statistics of reopens for a period For example: the issue was reopened 5 times, 2 of them - last week, and 3 - this week. For example, I need statistics for the last week It looks like I can get total reopens count only, not for a period, using Transition Count field. How can I get these statistics?
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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