Reopened statistics for the period

Hello, 

I need to get statistics about how many times the issue was reopened for the period. 

Could you please help with this? 

Thanks in advance, 

Tatiana.

1 answer

1 vote
Peter Bengov Community Champion May 25, 2015

I recommend using the Transition Count Field, part of JIRA Misc Custom Fields

Take the ID of your reopen transition and that way you will be able to count how many times each tickets has been reopened. 

Reference: https://innovalog.atlassian.net/wiki/display/JMCF/JIRA+Misc+Custom+Fields#JIRAMiscCustomFields-transitioncountfield

Hello, Peter, thanks for your reply, I need to get statistics of reopens for a period For example: the issue was reopened 5 times, 2 of them - last week, and 3 - this week. For example, I need statistics for the last week It looks like I can get total reopens count only, not for a period, using Transition Count field. How can I get these statistics?

Peter Bengov Community Champion Jun 10, 2015

Do you have eazyBI?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,069 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you