first my english is not the best
I'm testing JIRA Service Desk and i find it is wonderfull. But i have this questions.
Wenn an angent closed the issues and the user comment this, i will, that this issu get the status "reopen". I have read, that this is not a standard fetaure and i must install an add on. I install the automation add on, but i'm to booring to configure it. What musst i configure, that die issues get the new status?
I have configure this rules, but i get an error. last screen
We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs