Reopen Issue resolution not clear in issue list

Hi:

I had added the post function at reopen transtation.

When I reopen issue, the resolution is Unresolved at detail page.

But the resolution in issue list page still Fixed?

Why?

2 answers

1 accepted

The Resolution of the issue will be cleared. ” Post function must be first place.

Hi,

Can you reindex JIRA & see if the resolution shows the same both on View Issus & Filter page.

If this resolves your problem, then there is index problem.

Check if you have added any custom postfunction at the Reopen tranistion & it might be creating the problem.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Mission-critical battery manufacturer fulfills FAA software requirements with Commit Policy Plugin

EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...

180 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you