Rename request type group

I need to rename my request type groups. How can I do this?

2 answers

1 accepted

Hi, Anna. You can rename the request type group by clicking on it and editing the title at the top of the page. See below:


0 vote

Annoyingly at the moment, you can't, you have to add new ones and remove the old.

Maarten Cautreels Community Champion May 16, 2017

This is possible in the most recent versions (starting from JSD 7.4.0 at least) of JIRA Service Desk (see screenshot in the answer from Tiffany below). But I'm sure it must have been added in a recent version as I wasn't able to do it either before we upgraded about 6 weeks ago.

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