Rename Username When Using GSuite

Andre Lee I'm New Here Dec 01, 2017


We are using JIRA and the user management is linked to GSuite's group. But I can now only use the username "admin". Is it possible to change it to another username? I've tried to promote my colleague's permission and ask him to modify my username but failed.

Any way to do it?

1 answer

0 votes
Eliana Bettio I'm New Here Monday

Hi Andre,

We found ourselves in the same situation and the recommendation we got is to change GSuite's username if we wanted it to be reflected in JIRA.

I am not aware of any other way to do it yet.


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,804 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot