Removing the "The evaluation period is ending on..." Banner

rlamoni May 27, 2015

We purchased and installed a license a few weeks ago.  But, we are still seeing a message at the top of every page about our evaluation period ending.  Is there any way to get rid of this?  Is this an indication the license was invalid or something?

Warning-fail.png

2 answers

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Chander Inguva
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December 18, 2015

Did you check other third party add-ons that might have expired ? Or there is any banner set that displays that message ?

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Chander Inguva
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May 27, 2015

Can you check the License Info under cog wheel ----> System

 

Click on License on left pane as shown below

Click_License.PNG

 

and then check the LIcense Info if its really expired or not

 

Hope this information helps

 

Regards

Chander Inguva

rlamoni May 27, 2015

Yes, our license says it is expiring in 11 months (when I look at that screen). But, there is still a banner on the top of the page saying the license will expire two weeks ago. It seems to be stuck

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