Removing the "The evaluation period is ending on..." Banner

We purchased and installed a license a few weeks ago.  But, we are still seeing a message at the top of every page about our evaluation period ending.  Is there any way to get rid of this?  Is this an indication the license was invalid or something?

Warning-fail.png

2 answers

Can you check the License Info under cog wheel ----> System

 

Click on License on left pane as shown below

Click_License.PNG

 

and then check the LIcense Info if its really expired or not

 

Hope this information helps

 

Regards

Chander Inguva

Yes, our license says it is expiring in 11 months (when I look at that screen). But, there is still a banner on the top of the page saying the license will expire two weeks ago. It seems to be stuck

Did you check other third party add-ons that might have expired ? Or there is any banner set that displays that message ?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

22,695 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you