I want to remove access to the Gantt onDemand user the application created, freeing up that JIRA licence but it's telling me I cannot change this admin users settings.
Please let me know how I can disable/delete this user.
It was happening because the plugin’s user belonged to jira-users group.
This bug is already reported and now fixed, as you can see on the following link:
If the user still using the application access (license) please raise a support ticket with the username, then the atlassian can better assist you on it.
If your user belongs to the Administrators group and you can't delete the user even if you have already removed the plugin, please raise a support ticket on support.atlassian.com.
Then the Atlassian Support will be able to remove it for you :)
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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