Remove permission from Edit Issue

Hello There,

I am facing a strange issue with removing permissions. I am trying to remove permissions for a certain group and disallow them to edit issues (they still have Create issue permission). For unknown reason, when I select permisson and click Remove, the dialog window just freezes and does nothing. Please advise.

 

I am using JIRA Software 7.2, recently updated.

5 answers

Hi, 

Sounds strange but did you try to clean the Brower cache? I faced same issue with chrome in JIRA worflow configuration last time and cleaning the browser cache did it since Offline Storage space was out of space . Or simply try a different browser just for testing.

 

Cheers

Heiko

0 vote
Steven Behnke Community Champion Dec 12, 2016

Any errors in the browser's console?

batch.js:450 DELETE http://zgbmaa0j.eu.corp.utc.com:8080/rest/internal/2/managedpermissionscheme/10402 405 (Invalid Method)XMLHttpRequest.send @ batch.js:450send @ batch.js:197ajax @ batch.js:191_removeGrants @ jira.webresources:projectpermissions.js:274submit @ jira.webresources:projectpermissions.js:274_handleSubmitEvent @ jira.webresources:projectpermissions.js:274dispatch @ batch.js:104h @ batch.js:96
VM86:1 Uncaught SyntaxError: Unexpected token < in JSON at position 0(…)error @ jira.webresources:projectpermissions.js:274j @ batch.js:60fireWith @ batch.js:61d @ batch.js:186b @ batch.js:198

0 vote
Steven Behnke Community Champion Dec 12, 2016

Unfortunately all I can offer is that you try another browser like Heiko Gerlach suggests or to open a ticket at https://support.atlassian.com.

Thank you for the advice, tried clearing out the catche, also tested a different browser, but to the same result.

Guess I will raise a ticket

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

588 views 6 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you