Remove permission from Edit Issue

Hello There,

I am facing a strange issue with removing permissions. I am trying to remove permissions for a certain group and disallow them to edit issues (they still have Create issue permission). For unknown reason, when I select permisson and click Remove, the dialog window just freezes and does nothing. Please advise.

 

I am using JIRA Software 7.2, recently updated.

5 answers

This widget could not be displayed.

Hi, 

Sounds strange but did you try to clean the Brower cache? I faced same issue with chrome in JIRA worflow configuration last time and cleaning the browser cache did it since Offline Storage space was out of space . Or simply try a different browser just for testing.

 

Cheers

Heiko

This widget could not be displayed.
Steven Behnke Community Champion Dec 12, 2016

Any errors in the browser's console?

This widget could not be displayed.

batch.js:450 DELETE http://zgbmaa0j.eu.corp.utc.com:8080/rest/internal/2/managedpermissionscheme/10402 405 (Invalid Method)XMLHttpRequest.send @ batch.js:450send @ batch.js:197ajax @ batch.js:191_removeGrants @ jira.webresources:projectpermissions.js:274submit @ jira.webresources:projectpermissions.js:274_handleSubmitEvent @ jira.webresources:projectpermissions.js:274dispatch @ batch.js:104h @ batch.js:96
VM86:1 Uncaught SyntaxError: Unexpected token < in JSON at position 0(…)error @ jira.webresources:projectpermissions.js:274j @ batch.js:60fireWith @ batch.js:61d @ batch.js:186b @ batch.js:198

This widget could not be displayed.
Steven Behnke Community Champion Dec 12, 2016

Unfortunately all I can offer is that you try another browser like Heiko Gerlach suggests or to open a ticket at https://support.atlassian.com.

This widget could not be displayed.

Thank you for the advice, tried clearing out the catche, also tested a different browser, but to the same result.

Guess I will raise a ticket

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

155 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you