We have only one customer portal in JIRA Service Desk. On the portal home page, there are two links back to the main "Help Center": one in the upper left, and one just above the title of the portal.
Since we have only one portal, the help center doesn't really serve a purpose and is actually a bit confusing. It took me a while to figure out what the difference between the two pages was, and I imagine that users could be confused too. I'm also struggling to come up with a name for the help center that help clarify. Is there any way to just remove the help center links from the portal?
It's something that has been requested for a while, but it's not officially supported yet...there's an open ticket about it:
There seems to be a workaround using CSS:
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