We have only one customer portal in JIRA Service Desk. On the portal home page, there are two links back to the main "Help Center": one in the upper left, and one just above the title of the portal.
Since we have only one portal, the help center doesn't really serve a purpose and is actually a bit confusing. It took me a while to figure out what the difference between the two pages was, and I imagine that users could be confused too. I'm also struggling to come up with a name for the help center that help clarify. Is there any way to just remove the help center links from the portal?
It's something that has been requested for a while, but it's not officially supported yet...there's an open ticket about it:
There seems to be a workaround using CSS:
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs