In Administration -> Outgoing Mail, is there a way to have no email prefix?
On our 5.1 instance, that field is required. "You must specify an email prefix"
The templates already contain the Event type and Summary by default.
There's no reason why we need [JIRA] there, especially as we need the space to customizing the subject with more fileds, like Priority.
You will need to modify the JIRA source to do this because JIRA appends that late in the process. It doesn't come from any templates.
To customize the email- subject:
We need to make changes inthe templates of the email structure.
The Templates are avaialable inthe path /<installation-directory>/atlassian-jira/WEB-INF/classes/templates/email/
Under this directory we have directory 'subject'
which conatins the templates for the email subject.
Based on different events, there are different templates (.vm files)
Open the required template file (.vm file) and edit the file.
Sample customized email subject for issuecreated.vm file :
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