Remove administrator user

This question is in reference to Atlassian Documentation: Add, edit and remove users

Hi, We need to delete our administrator user. We need to asign that role to other user, could you copy the information about credit card in the other user?


2 answers

1 accepted

This widget could not be displayed.

Do you mean the user who "owns" the Atlassian account that you bought JIRA with?

Or the JIRA application administrator?

Yes I mean the user who get JIRA. It will be possible to transfer the Atlassian  account to another service desk user?

Yes, go to and log in as the current owner.  They can add other people to the billing section (and technical too).

Then the new people can remove the old owner.

If you're struggling with it, ask for support over at

This widget could not be displayed.

Thanks for your help!

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

115 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you