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Remove access to Service Desk



We had our users automatically added to 'ijra-servicedesk-users' and would now like to change this. 

We have removed the 'auto add' setting.

I have removed users from the 'jira-servicedesk-users'


However, if I now click the 'show product access' link beside users, theys re still showing access to Jira Service Desk, despite not being in a group that has access?


Is there a delay in this updating or have I missed a step?

1 answer

0 votes
edwin vasquez Community Leader Jan 09, 2020

Hello Ben,

Is this on server or cloud?

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