I think I have got myself lost.
I have added a new status of Hold to a workflow and how when I try to remove it I get the message of "Statuses cannot be removed from draft workflows".
How do I remove it?
Your help is appreciated.
You can't remove a Status from a draft workflow, since any projects should be still using it (and probably have some issues in that specific Status).
To delete a Status, you need to disable this Workflow by associating a different one to the projects, making this one idle. After that, the option to remove the Status will appear.
Hope it helps!
I've just encountered this frustrating behaviour myself.
It seems insane that I can add a status to an active workflow but then cannot delete it even if no issues are assigned to it.
Instead I have to duplicate the workflow, switch the project to use the duplicated one, navigate the the inactive workflows, remove the status then switch the project back to the old workflow, explicitly picking a new status to map the deleted one to for each issue type (even though no issues were ever in that status).
Can nobody at Atlassian see how obviously non-intuitive this process is? It's bizarre user interface behaviours like this that make me regularly yearn for the simpler days when we just used Trello and could be much more productive as a result.
Since the accepted answer points to a link that is producing a 404 error, I wanted to answer it again.
Basically what Jira is telling you, is that there are currently "Tickets" that are in the current and specified status. To get around this, you want to check for any tickets in the project queue, and change them to something else temporarily, while you delete the orphaned status.
Hope that makes sense.
It would do when there are issues using that workflow status but sadly you also need to go through the same process even if a workflow status has just been created but no issues are yet assigned that status. In that instance I would hope to be able to delete a status if it is not in use by any issues.
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