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Reminder email for tickets in jira project.

In jira project it should send notifications to assignee if ticket has one week or more without changing the status

1 answer

Hi @Chaitanya B ,

You can create filter like as below ,

 

project in (FR,projectname) and issuetype in (Task,Bug) and status changed before -7d and assignee = currentUser()

note : you can change project names and issue types as per your requirement.

 

After creating filter you can subscribe to your team or jira-users.

Hi @Sreenivasaraju P  thanks for your response can we make it as automation rule if so let me know the automation rule please.

Hi @Chaitanya B ,

You can use scheduled automation. But it will send separate mail for each ticket.

 

schedule1.PNG

 

 

schedule2.PNG

 

and in add component, you an choose new action and send email. so mail will be sent you assignee with the given details

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