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Regarding status change in JIRA

Hi,

I want to restrict developer from changing issue status from 'Resolved' to 'Closed'. Kindly suggest the possible ways to do it.
I am using JIRA server.

Regards
Nilesh Deshmukh

2 answers

2 accepted

2 votes
Answer accepted

Hello @Nilesh Deshmukh ,

In order for a user to be able to resolve an issue, that user must be granted both the Transition Issue permission and the Resolve Issue permission.

Permission to close issues based on the workflow conditions. (This permission is useful where, for example, developers resolve issues and testers close them). Requires the Transition issue and Resolve issue transitions. Also see the Resolve Issues permission.

https://confluence.atlassian.com/adminjiraserver085/managing-project-permissions-981154936.html

TIM截图20200116142428.png

0 votes
Answer accepted

Hi.

Also you can achieve this by modifying workflow itself:

For your transition from 'Resolved' to 'Closed' add a proper condition who can execute it, for example - only users from a specific Jira group, or only users with a project role

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