Redmine importer shows empty dropdown on step 2 (select Jira project)

I'm trying to import Redmine projects using the latest Redmine importer using Jira 5.2.4

On step 2 I should be able to select Jira projects from a dropdown menu, however the menu is empty and the 'edit' link next to it doesn't do anything.

I'm logged in as a Jira administrator with all rights, ditto for Redmine, retreiving the list of projects from Redmine seems to work fine, but I can't get past step 2.

Does anyone have an idea how to fix this ? I really want to get rid of RM as soon as possible.

4 answers

1 accepted

Just an additional information, we have documented this behaviour on the following KB: https://confluence.atlassian.com/display/JIRAKB/Multiple+Redmine+projects+with+the+same+name+will+lead+to+error+when+importing+to+JIRA

cheers,

Immanuel

1 vote

Hi,

This issue (https://ecosystem.atlassian.net/browse/JIM-890 ) was resolved with version 1.0.8 of Redmine Importer. Now when two Redmine projects have the same name the second one have name appended with underscore.

fwiw, I just upgraded my Jira test instance to 5.2.5, this doesn't fix my issue.

With help from Immanuel Siagian (Atlassian) we found the problem.

Redmine has the concept of 'sub-projects', make sure the subprojects in Redmine have unique names before attempting the import in Jira.

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