Redmine importer shows empty dropdown on step 2 (select Jira project)

I'm trying to import Redmine projects using the latest Redmine importer using Jira 5.2.4

On step 2 I should be able to select Jira projects from a dropdown menu, however the menu is empty and the 'edit' link next to it doesn't do anything.

I'm logged in as a Jira administrator with all rights, ditto for Redmine, retreiving the list of projects from Redmine seems to work fine, but I can't get past step 2.

Does anyone have an idea how to fix this ? I really want to get rid of RM as soon as possible.

4 answers

1 accepted

This widget could not be displayed.

Just an additional information, we have documented this behaviour on the following KB: https://confluence.atlassian.com/display/JIRAKB/Multiple+Redmine+projects+with+the+same+name+will+lead+to+error+when+importing+to+JIRA

cheers,

Immanuel

This widget could not be displayed.

Hi,

This issue (https://ecosystem.atlassian.net/browse/JIM-890 ) was resolved with version 1.0.8 of Redmine Importer. Now when two Redmine projects have the same name the second one have name appended with underscore.

This widget could not be displayed.

fwiw, I just upgraded my Jira test instance to 5.2.5, this doesn't fix my issue.

This widget could not be displayed.

With help from Immanuel Siagian (Atlassian) we found the problem.

Redmine has the concept of 'sub-projects', make sure the subprojects in Redmine have unique names before attempting the import in Jira.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

176 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you