Recursive global transition

I created a global transition in a workflow, to allow reject from all states. A strange behaviour is that the reject transition is also present in the rejected state. Users pressed the reject button several times, thinking it didn t work.

Is there a way to prevent this?

1 answer

1 accepted

I think you've got a couple of options (not sure if these are all possible options but at least the ones I can think of)

  1. Add condition which allows this transition only if Status != Rejected
  2. Change the global transition to common transition and remove the rejected->rejected

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,849 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot